Get in touch with the Sassy Saints Customer Support Team!

Sassy Saints

We&#x2019;re so sorry to hear your item(s) have damage!Please report your order issue to our customer support team via the contact form on our website or email at <a href="mailto:wegotyou@sassysaints.com">wegotyou@sassysaints.com</a>.&#xA0;Please be sure to include your order number&#xA0; (starting with #sassy) and a&#xA0;photo&#xA0;of the damage in your message to the team!&#xA0;

We’re so sorry to hear your item(s) have damage!. Please report your order issue to our customer support team via the contact form on our website or email at wegotyou@sassysaints.com. Please be sure to include your order number  (starting with #sassy

What do I do if my item(s) arrives damaged?

Shipping

What are your delivery times?

How do I track my order?

Do you ship worldwide?

My order was marked delivered but it’s not here!

Nail Wrap Instructions

Removal Instructions

Gel Wrap Ingredients

Care & Maintenance

FAQ: How long do they last?

FAQ: What do I do if it starts to lift / come away from the nail?

FAQ: Will they damage my nails?

FAQ: Are they suitable for use when pregnant or breastfeeding?

FAQ: Can I wear them for gardening/doing dishes/chores?

FAQ:  Do I need to learn a skill to apply the gel wraps?

FAQ: Can I wear them in the bath?

FAQ: Can I wear cuticle oil?

FAQ : Can I use these on my toes?

FAQ: Suitable for holidays?

FAQ: Can I reuse them?

FAQ: Can I reapply straight after the last set?

FAQ: Do I need to give my nails a break?

FAQ : Can these wraps be used on extensions/false nails?

FAQ : Can the wraps be used over dip powder/vitamin dust?

FAQ: Can I use a top coat?

Nail Gel Wraps

How does Dip Powder work?

I'm allergic to gel nails, can I use dip powder?

Will it damage the skin & nails?

What do the results look like?

Can I use it with nail extensions?

What are the ingredients?

Do I need a UV lamp?

How many manicures will the kit last me?

Where can I watch nail tutorials?

How does the removal process work?

Nail Top Tips! - Top coat not applying smoothly?

Nail Top Tips! - Clumpy/messy results?

Nail Top Tips! - Chips and Cracks!

Nail Top Tips! - Lifting

E-file Nail Heads - What they all do!

What is Clean It and how do I use it?

Dip Powder

Nails

What is Brow Lamination?

How long does the Brow Lamination last?

What's in the brow lamination box?

Does this work on thin brows?

How often should I laminate my brows?

Can I use it when I have microbladed brows?

What are the ingredients in the Brow Lamination Kit?

What if I don't like the results?

Is your kit cruelty free?

Where can I watch the Brow Lamination tutorial?

Brow Lamination

Where can I watch the Brow Tint tutorial?

Brow Tint

Brows

Where can I watch a Lash Tint tutorial?

Can I do it when I'm pregnant?

Lash Tint

What is a lash lift?

How long do results last?

What's in the kit?

Where can I see the Lash Lift tutorial?

Can I use the lash lift with the tint?

Can I shower after a lash lift?

Can I still wear mascara?

Can I curl my lashes after getting a lash lift?

Can I use it when I have short eyelashes?

What are the ingredients of the Lash Lift?

How to do a lash lift (written instructions)

Lash Lift

Lashes

What is Bio-Microneedling?

What's included in the Facial Kit?

How do I apply the facial kit?

What's the ingredients of the Facial Kit?

Facial

What's in the Delicate Waxing Kit?

How long does the waxing session take?

Can it be used on coarse hair?

Is it suitable for beginners?

How far does a single heater full of wax last?

Can I leave unused wax in the heater when I’m finished?

What type of wax is in this kit?

Tips for Cleaning & Storing The Device

Delicate Waxing

Can I leave any unused wax in the cartridge?

How much can one cartridge of wax achieve?

What's in the Roll-on Waxing Kit?

How do I clean and store my wax kit?

How long does my hair have to be?

Roll-on Waxing

Waxing

Product Support

What’s your return policy?

How do I make a return?

How long do refunds take?

Returns

How do I apply promo/discount codes?

Promotions & Discounts

Can I cancel or amend my order?

What do I do if I receive the wrong item in my order?

Orders

What payment methods do you accept?

Do I pay customs & import charges when I'm outside of the UK?

What is the 3 Treatment Risk-Free Trial?

Do you do gift cards?

Payment

What do I do if my item(s) arrives damaged?Updated a month ago