Shipping and handling queries
Our standard delivery time is 9-12 working days. Please note that delivery times may vary depending on your location and the time of year. Processing usually takes between 1-2 business days. Below you can find the average transit time to the respecti
You can track your order here. Please note we will need your email address you've placed the order with and your order number that starts with #sassy.For your convenience, once your order has been placed and processed, you’ll receive a confirmation e
We do ship to most countries, however, please note that due to current logistical issues, we're no longer able to ship to the following:. We're currently having some short-term delays with our logistical partners, so currently we're also unable to de
We’re so sorry to hear your item(s) have damage!. Please report your order issue to our customer support team via the contact form on our website or email at [email protected]. Please be sure to include your order number (starting with #sassy
Oh no! We're so sorry to hear that! Please be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-check the shipping address of your order to ensure it’s headed to the